Intergence have achieved ISO 9001 and ISO 27001 in their quest to deliver a totally unique digital IT experience for their clients. Intergence uses Stratiam to automate many service management tasks and deliver a seamless end-to-end managed service which is faster and more cost effective than traditional managed service offerings.
“As we are delivering a completely new concept in remote service management, it was even more important that we adhered to the very best standards, the benchmark being ISO 9001 and ISO 27001”, commented Intergence CEO Peter Job. He went on to add, “As we are correlating and analysing a lot of clients security data and providing a holistic view of all aspects of their security infrastructure, it was imperative that we gained the ISO 27001 gold standard for security at the same time”
What Is ISO 27001?
ISO 27001 accreditation ensures a company’s information security management system meets a very high standard, including everything from risk management to continual improvement.
What Is ISO 9001?
ISO 9001 is the world’s most adopted quality management system, which doubles up as a highly effective business improvement tool. It assures clients and potential clients that a company puts significant effort into making its products and services the very best they can be – thanks to high management standards that cover people, training, services, equipment and facilities.
It took the company almost nine months to fully prepare for the official ISO audits. Auditors noted that Intergence achieves ‘good customer satisfaction’, that project performance is regularly tracked, and risks are well managed.
Achieving both ISO standards is great news for both existing and potential clients. The awards not only prove that Intergence goes the extra mile to keep client data safe and secure, but is testament to the automation and cost saving that Intergence brings to service management and also to onsite digital transformation programmes through its unique Stratiam platform.